What We Collect and Why We Collect It
When you open an account, we collect the information needed to verify your identity and process your transactions — this includes your registered name, contact details, and the wallet identifiers linked to your DANA, OVO, or GoPay account. During active sessions, we log device type, IP
-
1
address, and interaction timestamps so we can detect unusual access patterns and keep your account secure. Payment records are retained for the period required under applicable Indonesian financial and data regulations, after which they are deleted or anonymised. We do not sell your personal data to
-
2
third parties, and we do not share your wallet information with advertisers. Any data shared with payment processors — including those handling DANA, OVO, and GoPay transactions — is shared only to complete your requested transaction, under contractual data-protection obligations. If you connect through a mobile
-
3
browser or app on Android or iOS, device identifiers may also be logged to support account recovery flows. You have the right to request a copy of what we hold, ask us to correct inaccurate records, or request deletion where permitted by local law. The scope
-
4
of these rights depends on applicable Indonesian regulations and the eligibility conditions for your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.